MR. TOBIASZ
OSICKI
ADVOCATE. COMMUNITY SUPPORT WORKER.
CUSTOMER SERVICE SPECIALIST. TEAM LEADER.
VIDEOGRAPHER. GRAPHIC DESIGNER.
Born in 1985, Poland
Senior Graphic Designer/Owner — TTMedia Services Inc.
Creative Director — TTMedia Media Services Inc.
PERSONAL INFO.
Name |
Tobiasz |
| Surname | Osicki |
| Birthday | 11 December 1985 |
| Nationality | Canada |
| Native language | Polish |
CONTACT INFO.
Address |
Dearborn Ave. Winnipeg, M.B. R2L 0M5 |
| Website | TTMedia.ca |
| T@TTMedia.ca | |
| X | DrJapan |
| DrJapan |
Turning ideas into digital art/media is my passion.
Creativity, coherent design, and simplicity are the core values of TTMedia.
I'm always on the hunt for new looks and designs. I love taking inspiration from the things around me and incorporating them into my media.
SELECTED WORK
SKILLS
"Skill is the unified force of experience, intellect, and passion in their operation."
– John Ruskin
CUSTOMER SERVICE
The subset of skills used in customer service include, but are not limited to:
– Attention to detail
– Friendliness
– Communication
– Listening
– Logic/Problem Solving
WEB DESIGN
The subset of skills used in web design include, but are not limited to:
– Code website using HTML
– Design website using CSS
– Code website widget
– Create database using PHP/MySQL
GRAPHIC DESIGN
The subset of skills used in graphic design include, but are not limited to:
– Manipulation of graphics in Adobe Photoshop
– Creating vector graphics using Adobe Illustrator
– Animating/Editing in Adobe After Effects
– Creating 3D models in 3DS Max
– Laying out content in Adobe Indesign
– Compositing in Final Cut Pro X/Adobe Premiere
EXPERIENCE
"The only source of knowledge is experience."
– Albert Einstein
Community Support Worker
Turning Leaf Support Services
2024 — 2024
Provided person-centered supports to community-dwelling participants in diverse living environments. Collaborated directly with participants to establish goals and facilitate healthy lifestyle choices. Worked closely with and reported to Community Support Clinical Case Managers and Supervisors to observe, plan, implement, and execute programs and activities that fostered learning and development in daily living, social, and life skills.
Client & Office Support Specialist
Never Alone Cancer Foundation
2023 — Present
At Never Alone Cancer Foundation, clients were supported by providing regular visits, delivering groceries or taking clients shopping, informational resources, financial resources, emotional support, and transportation. Office support included completing tasks assigned by the office staff, as an event lead (which included the picking up of equipment, event setup and teardown), and speaking at different events, on behalf of the organization.
Transit Operator
Winnipeg Transit – The City of Winnipeg
2022 — 2023
As a City of Winnipeg Transit Operator, I adhered to the route and schedule, informed customers of the fare, used the on-board radio to communicate with the control office, helped provide the best route options, adjusted my route (based on current road closures or conditions), and I had to work effectively under pressure, while providing the level of service expected by the City of Winnipeg and Winnipeg Transit.
Cashier/Budtender
Tweed/Canopy Growth Corporation
2017 — 2018
Assisted customers with navigating the various cannabis options, provided timely, knowledgeable service, ran the point of sale, which included processing cash/debit card/credit card/invoice transactions, and answering the phone. Engaged with customers to provide a pleasant experience. Set up holiday themed displays, and worked on the visual display team. Helped with inventory.
In-Home Technician
Shaw Cable, Winnipeg – Shaw Communications Inc.
2017 — 2017
Installed and fixed Cable TV, Internet, and Home Phone services for customers in Winnipeg, which included running new lines from the electrical poles in the back lane to the residence (if needed), running new lines in the home as required, connecting and activating any equipment, demonstrating products and services to all customers. Engaged with customers to provide an informative, and pleasant installation experience.
One Shaw Care Agent
Shaw Direct, Winnipeg – Shaw Communications Inc.
2016 — 2017
Setup customers with the best valued package that would give them the best experience with our services, which included asking probing questions, building a package using internal tools, and creating an account by adding the appropriate codes. Transitioned customers from our satellite service over to our cable service, and vice-versa, which included closing one account in one system and finding a similar option in the new one. Handled all of the snail-mail inquires, complaints, or requests within the company. Maintained the internal employee database, which included taking pictures of employees, editing them, and uploading the images to the webpage.
Technical Service Representative
Shaw Cable, Winnipeg – Shaw Communications Inc.
2015 — 2016
Fixed customers' services over the phone, which included using internal tools to diagnose and solve the issue, walked the customer through troubleshooting steps, or booked a service call when repair wasn't possible over the phone. Setup customers with the best valued package that would give them the best experience with our services, which included asking probing questions, building a package using internal tools, and creating an account by adding the appropriate codes.
Stand Manager
Centerplate – Canada Life Center
2013 — 2017
Operated concession booths to their maximum potential, which included maintaining the cash for the stand, and making sure that all the stock levels were maintained throughout the event. Carried out all food safety standards, ensured employee adherence to the handbook, and helped wherever a job wasn't reaching its maximum efficiency, all to provide the best guest experience.
Cashier/Computer Sales
University of Manitoba Bookstore
2012 — 2013
Assisted customers with choosing their computer, provided timely, knowledgeable service, ran the point of sale, which included processing cash/debit card/credit card/invoice transactions, and answering the phone. Engaged with customers to provide a pleasant experience.
Specialist
Polo Park Mall, Winnipeg – Apple Canada Inc.
2009 — 2011
Helped to provide complete solutions for customers while enriching lives, which included selling computers with Apple Care, One to One and Mobile Me, helping customers with their computers, providing fast and accurate transactions, providing assistance with customers' technical problems that require Genius attention, using a point of sale when needed, and carrying out workshops that helped customers setup their products.
Back of House Specialist
Market Mall, Calgary – Apple Canada Inc.
2008 — 2009
Received Apple products and 3rd party products, which included printing labels and applying them to the right product, placing the product in the right spot in the front of house, inventory control (Counts), RAM and Hard Drive upgrades, and on the floor diagnosis.
EDUCATION
Creative Communications
Red River College
2013 — 2014
Studied Public Relations, Advertising, Journalism, and Media Production. Learned the history of Public Relations, performed market research, wrote news releases, created fact sheets, and wrote pitch letters. I recorded a live game show, a live radio show, and infomercial. All of these required effective organizational and communication skills.
New Media Production & Design
SAIT
2004 — 2005
Further developed my skills on the Mac OSX platform, in New Media, and applications on OSX. Learned how to use 3D Studio Max software. Studied the history of New Media, interpersonal communications, the basics of New Media, the fundamentals of group work, video, sound, Graphic Design, and animation.
Digital A/V Diploma
Red River College
2011 — 2015
Learned how to use Final Cut Pro X and Pro Tools software. Took a script writing course, and an introduction to live radio course where the final project was a live radio show, which was produced by the class.
New Media
SIAST
2003 — 2004
Developed my skills in New Media and Adobe applications. Learned the basics of computer hardware. Studied the history of New Media, interpersonal communications, the basics of New Media, the fundamentals of group work, video, sound, Graphic Design, animation, and organizational skills.